Professional Resume

Welcome to my plain text resume marked up only by WordPress. It’s a work in progress by its nature but here we go anyway with an update.

SKILLS ————————————————————————-

Customer service, desktop publishing, web design & development, multimedia production

EMPLOYMENT ———————————————————————

Desktop Publisher, Christ Episcopal Church (2015-07 — Present)
• Design and manage information for two 16-page weekly service bulletins.
• Create promotional graphics like event flyers for screen and print
• Create posts and administer parish’s Facebook page (@PoCoEpiscopalians).

Office Manager, Coudersport Area Chamber of Commerce (2015-06 — 2017-09)
• Planned events with minimal supervision
• Communicated regularly with chamber members — past, present, and potential — and the public on behalf of the board of directors
• Balanced several checking accounts, created treasurer’s reports, dispensed gift certificate reimbursements, and handled cash
• Grew a web presence and consulted with a designer who created a new website at; wrote and boosted Facebook posts

Processor, Goodwill Industries of Northcentral Pennsylvania (2014-12 — 2015-06)
• Recognized use, style, value and salability of items
• Interacted with the public on the sales floor

Web Developer, Field Diagnostic Services, Inc. (2009-05 — 2010-12)
• Designed the company’s marketing website earning team recognition and a significant pay raise
• Developed functional prototypes and proofs-of-concept for data visualization software for company’s main customer/investor
• Coded front-end markup for the company’s premiere mobile application
• Made a billable product online out of self-produced training videos and company-provided training material
• Invited back for two contract projects after company downsizing

Internet Content Specialist, The Franklin Institute (2006-07 — 2008-11)
• Developed hundreds of pages for a popular science website that saw about 10 million visitors per year
• Produced original web and multimedia content supporting web-based exhibits
• Led projects ranging from high school workshops to training videos about valuable, unique museum artifacts
• Engaged departments throughout the museum to keep content fresh and build AdSense revenue

Customer Service Administrator, Adelphia Business Solutions d.b.a. TelCove (2004-05 — 2005-06)
• Interacted with high volumes of diverse customers via phone and email for a national business telecom provider
• Prepared complex orders related to customers’ service then tracked their progress to completion by collaborating with teams nationwide

Traffic Manager/Board Operator, WFRM Radio (1995-08 — 2005-06)

Editorial/Graphics Intern, The Potter Leader-Enterprise (2003-06 — 2003-08)

Opinion Editor, The Penn (2002-10 — 2002-06)

Board Operator, 1160 WCCS (2002-08 — 2003-01)

Peer Advisor, Indiana University of Pennsylvania (2002-01 — 2002-07)

Creative Assistant to the Director, Indiana University of Pennsylvania (2000-02 — 2002-05)

EDUCATION ———————————————————————-

M.S., New Media, 2006
S.I. Newhouse School of Public Communications at Syracuse University

B.S., Communications/Media, 2003
Indiana University of Pennsylvania

SERVICE ————————————————————————

Potter County Commissioners (2015-04 — Present)
– Help Community Development Director with event planning for the premiere of Eliot Ness Fest

Potter County Visitors Association (2012-07 — 2016-07)
– Produced promotional video for YouTube channel
– Created detailed, color print pieces like booklets for premiere annual events
– Assist the Executive Director with world class event planning and execution

Independent Contracting & Freelance Experience———————————-
• Web Developer, Environmental Education and Conservation Global | Jan. 2018 — May. 2018
– Migrated a hard-coded PHP site to WordPress on GoDaddy web hosting
• Web Developer, Black Forest Broadcasting | Apr. 2017 — Present
– Migrated an active news website to WordPress on a regional web host
– Transform text data using Excel and research music
• Graphic Designer, Potter County Historical Society | Nov. 2015 – Mar. 2016
– Composed 88-page book, “An Historical Tour Guide to Potter County, Pennsylvania”
• Data Design Consultant, Field Diagnostic Services, Inc. | Jan. 2013
– Enhanced readability and visual appeal of downloadable on-the-fly PDF reports
Web Designer, Field Diagnostic Services, Inc. | Jan 2012 – Mar. 2012
– Customized a Plone installation to reflect an a design spec and conducted training